Skip to Questions

Frequently Asked Questions

Q

What do I do if I receive an e-mail claiming that I illegally downloaded something?

Last Updated: Feb 26, 2016  |  519 Views
Topics: Copyright, Music

Was this helpful? 0   0
A

Answer

Carefully read the e-mail and pay attention to what it is asking you to do.

If the claim is accurate, delete the unauthorized material from your computer and reply confirming that you have deleted the material.

If the claim is not accurate, reply with an e-mail back with an explanation that you did not downloaded the material.

Other Answers / Comments (0)

    Live Chat

    Chat requires JavaScript.

    Related content from Subject Guides

    More Ways to Find Answers

    TXTEmailPhoneDirectoryGuides